Dorbe-Leit Consulting

Chief Commercial Officer - Nairobi

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Active since 15-10-2018 Job category Sales: Business Development
Location Nairobi Level Executive/Director
Educational level Bachelor / Graduate Employment type Permanent contract
Hours 0 Salary Attractive Package
Our client is a leading provider of integrated business and technology solutions across Africa in the Financial, Telecom, Real Estate, Service Industries and Government sectors in partnership with global technology industry leaders. They are driven by the desire to deliver business value to customers through a combination of processes, innovation, excellence, quality frameworks and service delivery with the core motivation being to define service excellence in technology driven business solutions.

Our client are seeking a Chief Commercial Officer who can provide strategic business leadership for the successful execution of the company’s market development & partners management goals. The jobholder will offer an organised & creative mind set to oversee the definition, development, enhancement & execution of the company’s business strategy, manage the projects working capital, project financing, bid & commercial sales validation, project logistics & warehousing, billing, collections & accounting. The role reports to the Group CEO.

Further details concerning the role are as follows:

Job Purpose/Summary
The role will require a combination of strong technical solution selling skills with strong marketing and business development skills. Required to take ownership of the customer and the customer interface with the product or service offering, making sure that all functions of the organization are aligned to meet its strategic commercial objectives.

Duties and Responsibilities
• Handle special assignments, do in-depth analysis, follow up on various files and work closely in concert with all members of the Senior Management Team.
• Responsible for the implementation and achievement of his/her Business Area’s mission, goals and financial objectives.
• Develop long-term plans and budgets for the department and its activities, monitor progress, assure adherence and evaluate performance.
• Ensure systems and procedures necessary to the smooth operation of the department.
• Develop strategic direction and plans for the company with regard to all commercial functions including sales, marketing, business development and customer support/customer experience.
• Manage sales pipeline to ensure accurate and adequate lead inflow to reach targeted sales objectives.
• Develop and maintain initiatives in order to achieve up to date competitive analysis portfolio.
• Develop annual and long term budgets for revenues as well as expenses.
• Develop and monitor quality metrics to ensure outstanding service and customer support.
• Establish and monitor progress against key performance indicators.
• Identify and develop new market opportunities for the company’s product portfolio.
• Develop and drive the pricing strategy of the organization.

Minimum Requirements
• A graduate degree in a business related field from a reputable institution.
• An MBA will be an added advantage.
• Finance related background or CPA/ACCA qualifications are highly desirable
• Project financing experience is highly desirable
• Minimum 10 years of increasingly responsible experience, with at least seven years in a senior position at ExCo level.
• Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands.
• Known for effective leadership of staff and passion for client satisfaction and execution.
• Strong leadership skills.
• Outstanding sales and marketing skills.
• Senior executive experience and presence.
• Superior organizational awareness.

Competencies

Collaboration
• Demonstrates superior collaboration skills and techniques which appropriately define alternate solutions; resolve conflicts; and create lasting, productive partnerships with clients.
• Actively participates in cross-functional groups to solve problems across all projects. Provides resources and organizational structure to promote collaborative initiatives. Utilizes a network of relationships to collect and disseminate information, build support, and secure buy-in for desired objectives.
• Fosters and manages productive relationships with executive level sponsors.

Communication Effectiveness
• Demonstrates superior inter-personal skills, conflict resolution, and negotiating skills. Ensures open communication across project teams.
• Handles broad-based, often complex, communication for internal and/or external audiences.
• Creates a forum for ongoing open communication within the project teams.
• Defuses emotionally charged situations and uses them to constructively build greater shared commitment to end goals.
• Promotes knowledge of team’s work to gain support for ongoing and future initiatives.

Decision Making
• Regularly makes decisions and takes independent action on matters directly affecting strategic goals.
• Guides staff and project managers in learning and applying useful decision making approaches.
• Partners with sponsors in understanding and creating opportunities and in making timely choices.
• Participates in strategy development.

Responsibility & Accountability
• Acts decisively in critical situations to circumvent a potential problem.
• Uses basic knowledge of general financial and accounting principles to understand and communicate how decisions affect bottom line for projects.

Influencing & Leading
• Provides leadership, vision and direction setting for both project team and business partners.
• Uses knowledge of mission and core strategy as a basis to develop specific objectives and goals.
• Viewed as an expert, highly sought after resource, a key advisor to business partners.
• Establishes contacts, relationships and a network within the related projects.
• Creates an environment that encourages innovation and risk taking.


Critical Thinking & Problem solving

• Identifies, develops, and initiates innovations and solutions where precedents and procedures may not exist. Works cross-functionally to solve problems and implement changes. Analyses decisions and actions for their support of the larger area's strategic direction. Works with senior management to resolve more complex problems.

More information
This listing is a full-time job

Job category Sales: Business Development
Industry / Industries IT
Region Kenya
Keywords CCO

Contact information

Name Dorbe Leit

Location

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