Debt Collection Supervisor

Our client is a developer with an extensive portfolio of residential, mixed use property & commercial development projects. They offer solution in property management & trading, project planning & management for real estate projects.
Are you a young seasoned Accounts Receivables professional with a bias for debt collection? Are you interested at being part of a team focused towards transforming the real estate market in Kenya and beyond the East African region? If so, then this is the job you’re looking out for.

Our client would like to fill the position of a Debt Collection Supervisor reporting to the Property Management Director.

Job Purpose/Summary
The job holder will be responsible for billing & debt collection as part of receivables
Duties and Responsibilities
• Monitor existing customers’ adherence to payment terms &/or changes in financial stability & re-evaluate payment terms accordingly.
• Review delinquent account records to determine which customers must be contacted for collection of overdue accounts.
• Supervise & coordinate activities of staff engaged in collecting overdue payments.
• Support the sales & property team on collection policies & procedures.
• Enforce payment terms & meet cash goals & day sales outstanding targets.
• Monitor receivables portfolio to proactively increase cash flow & minimize company exposure to bad debt.
• Forecast cash receipts on a monthly basis.
• Facilitate the resolution of discrepancies with customer & sales teams.
• Actively participate in sales meetings to help drive receivable performance improvements across the business.
• Authorize additions & changes to customer records in the system.
• Collaborate with Sales & Property management team to ensure accuracy of billing data, reconcile billing reports & generate billing interface with the system.
• Preparing the weekly debt status reports for each property for both commercial and residential tenants
• Liaising with the Customer Service Centre to follow up debtors and collections
• Liaise with property management team to Initiate and supervise all evictions of defaulters.

Minimum Requirements

• A Bachelor’s degree in Accounting, a Business related course or its equivalent.
• At least 4 years’ proven work experience in debt collection is desirable.

Required skills and key competencies

• Attention to detail.
• Strong numerical &analytical skills.
• Strong organizational skills.
• Problem solving skills
• Holding people accountable
• Good planning and organization skills.
• Team player with proven leadership skills.
• Good decision maker.
• Delegation and management skills.
• Exceptional communication and interpersonal abilities


This vacancy is a full time position.

Educational Level
Bachelor / Graduate
Attractive Package