Dorbe-Leit Consulting

Group ICT Manager - Nairobi

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Active since 10-07-2018 Job category IT - Services & support
Location Nairobi Level Manager
Educational level Bachelor / Graduate Employment type Permanent contract
Hours 0 Salary Kshs.100, 000
Our client is a leading animal health company in East and Central Africa since 1906; The Company has delivered high quality products and solutions for livestock farming that is unparalleled in the region. Our client is a principal supplier of tried, tested and trusted brands in animal health and crop farming sectors, all developed with the key objectives of increasing production and productivity on the farms. The quality of their Brands that make up the range of high quality products and solutions is unparalled in the region.
Are you a process oriented professional who is confident, ambitious, resourceful and imaginative with the desire to challenge yourself? Are you interested in being part of a team focused towards transforming livestock farming in Kenya and beyond the East African region? If so, then this is the job you are looking for.
Our client would like to fill the position of a Group ICT Manager.

Purpose Statement of the Position
The jobholder is mandated to support the group business through implementation of information & communication technology.
Key Outputs
• Implement packages and provide training
• Develop IT training schedule
• Ensure quarterly hardware and software maintenance is implemented
• Provide adhoc troubleshooting of computer hardware, software and network infrastructure
• Maintain the integrity of business data held on the systems
• Implement and maintain ICT security and computer resource access
• Develop in-house solutions for business solutions according to best ICT practice.
• Generate business proposals following analysis of user requirements
• Manage and coordinate resources for implementation of IT projects
• Facilitate information technology disaster recovery undertakings
• Manage ICT suppliers portfolio
• Address User Support Requests/Help Desk Calls
• Maintain IT equipment inventory

Key Performance Indicators
• Implement packages by agreed date
• Develop IT training schedule quarterly
• Ensure ICT services are 100% available Monday to Friday
• Priority1 Fixes within 2 business hours
• Priority 2 Fixes within 24 hours
• Priority 3 Fixes within 1 week
• Zero ICT security breach and computer resource access
• Implement in-house solutions by agreed date.
• 50% of business proposals continue to implementation
• 100% information technology real disaster recovery simulation every quarter
• ICT suppliers delivery as per contract

Minimum Requirement
• A Bachelor’s degree in Information Technology or Computer Science.
• Proven work experience in handing ERP integrations of systems such as Syspro, Sage, VIP, Premier HR, LIMS, Sun System, Fidelio & Micros.
• IMIS, MCSE & CCNA qualifications are highly desirable
• Minimum of 5 years relevant experience in a comparable ICT environment.
• Proven work experience in managing IT policies & procedures on architecture, security, disaster recovery, standards, purchasing, & service provision.
• Prior experience in Database administration of SQL & Oracle LIMS.
• Proven work experience in in end user support & SLA contracts management.

Competencies and Skills required
• Knowledge of current and emerging ICT trends
• Knowledge of the specific software and hardware
• preferable
• Training skills
• Change management
• Good communication skills
• Presentation skills
• Understanding the business processes and requirements
• Good negotiation skills
• Project management and implementation



More information
This listing is a full-time job

Job category IT - Services & support
Industry / Industries Agriculture
Region Kenya
Keywords GICTM

Contact information

Name Dorbe Leit